IMA Board of DirectorsPresident - Nancy Haug, CPM All IMA directors are certified professional mediators (CPM). |
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Vice President - 2026 to 2027 A mediator for more than 27 years, Jennifer is a CPM, the Idaho Industrial Commission mediator, owns Resolution Empowered Mediation, and is co-founder and co-director of Clear Path Mediation and Resolution Center, LLC. Clear Path is a local nonprofit 501(c)(3) organization that assists the community with mediation services, restorative justice practices, and training needs. Jennifer trains and consults on restorative justice, victim-offender mediation, peer mediation, community mediation, and active listening, having trained countless individuals, community organizations, and officials. She has been an adjunct faculty member with Boise State University’s dispute resolution program since 1999 and with the University of Dubuque LIFE since 2022. She authored Ch. 19: Conflict Management and the Criminal Justice System in the textbook “Victimology: Crime Victimization and Victim Services” from the Idaho Coalition Against Sexual and Domestic Violence. An IMA vice president from 2023 to 2026, she was a director from 2021 to 2022 and has served on the IMA training and education committee since 2008. Jennifer holds a master’s degree in dispute resolution from Touro University Worldwide. She earned a bachelor’s degree in criminal justice and communication from Boise State University, and an associate’s degree in criminal justice from Brigham Young University - Idaho. In her free time, Jennifer enjoys traveling, playing poker, going to concerts and dancing, and being outdoors. |
Secretary - 2025 to 2026Passionate about helping people resolve conflict, Leigh is a CPM on the Idaho Supreme Court Roster for Child Custody Mediators with a family law focus and a deep communications background. Her interest in resolving conflict is underscored by her professional training and extensive experience solving complex communication challenges. Before mediation, Leigh spent 15+ years helping countless businesses and nonprofits communicate clearly with their audiences as a freelance communications and PR consultant. Client work includes Apple, AWS, Microsoft and multiple startups, as well as several nonprofits in the arts, human services and healthcare sectors. Earlier, she oversaw PR in Seattle-area startups, managed PR agency clients and directed marketing and PR for an arts organization. Leigh has completed studies in basic and advanced mediation, child custody mediation, domestic violence mediation and restorative justice. She earned a bachelor’s degree in journalism and mass communication from Seattle University. In 2008, Leigh and her family relocated from Seattle, Wash. to Ketchum, Idaho where she enjoys mountain town living. |
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Director - 2025 to 2026 Melissa holds a bachelor’s degree in criminal justice from Boise State University. She is a certified Direct Service Provider through the Idaho Domestic Violence Council; and currently works at Trivium Life Services facilitating Domestic Violence Programming to individuals who have been convicted of domestic violence or domestic violence related crimes. Prior to becoming a Direct Service Provider, Melissa worked for Ada County as an Adult Misdemeanor Probation Officer, serving their domestic violence population, working directly with the Ada County Domestic Violence courts. She worked as an Adult Probation Officer for eight years, before moving on to Ada County Juvenile Probation as a Supervisor. Melissa has been dedicated and committed to working in the Criminal Justice System for 12 years. She has years of experience working in and with individuals in high conflict situations. Melissa has extensive experience in motivational interviewing which has allowed her to help individuals through some of their most challenging times. Her husband Gabe and their two children enjoy camping, hiking, boating, fishing, and spending time with their family and friends, along with traveling. |
Julie Black-Henry, CPM Director - 2025 to 2026 An IMA director since 2024, Julie is a highly skilled communications expert, paralegal, and CPM with more than 23 years of experience in the family law sector. With her paralegal background, Julie brings a deep understanding of family law issues, workplace dynamics, and community disputes. As a skilled mediator, she has experience facilitating resolution for complex disputes, specializing in helping individuals, families, and organizations find common ground and achieve meaningful agreements. Julie’s approach emphasizes active listening, impartiality, and creative problem-solving, ensuring that all voices are heard and respected throughout the mediation process. Julie prides herself on fostering collaborative solutions that save time, reduce stress, and preserve relationships. Her mission is to empower clients to move forward with clarity, confidence, and mutual respect. She teaches a court-ordered, co-parenting conflict course called Bridging Two Homes for all counties in the State of Idaho. Julie is the founder and owner of Idaho Mediation, LLC, and is a co-founder and co-director of Clear Path Mediation Center, Inc., a local nonprofit 501(c)(3) organization that assists the community with mediation services, restorative justice practices, and training needs. When not working in family law, Julie spends time with her children and grandchildren, golfing, and attending baseball games and concerts. |
Director - 2026 to 2027Holly is a CPM and a highly accomplished conflict resolution and communication expert. With 15 years of private practice experience, she is the founder of Eagle River Mediation, a firm focused on helping individuals navigate highly emotional conflicts peacefully and productively. Holly's expertise is widely recognized, and she is proud to be listed on the Idaho Supreme Court Roster for Child Custody Mediators. Her professional achievements extend beyond divorce, custody, and family mediation, as she has successfully transformed conflict for prominent organizations, including government agencies, city departments, fire departments, and Fortune 500 companies. Known for her calm, patient demeanor in high-conflict situations, Holly has a remarkable ability to facilitate productive communication and guide individuals toward workable solutions. Her empathetic and future-focused approach enables her to address complex communication challenges effectively. Holly's holds a bachelor's degree in communications with a minor in economics. She further honed her skills and knowledge by completing the mediation and conflict resolution graduate program at Northwestern University, specializing in divorce and custody mediation. Committed to continuous professional development, Her continuing education and training include: divorce, child custody, managing high-conflict personalities, mediation methods, workplace mediation, advanced communication, advanced mediation techniques, positive coparenting, parenting after divorce, collaborative divorce, adult/elder care mediation, mediation ethics, neuroscience and conflict, non-verbal communication, working with different cultures, virtual mediation, the art of turning disputes into deals, effective apologies, effective communication in conflicts, emotional intelligence in conflict, mediating social discord, negotiation strategies, and analysis of human communication. Holly's extensive experience, expertise, and passion for transforming conflict into constructive solutions make her a trusted and respected mediator in her field. |