2018 IMA Board of Directors

Chris Yorgason, CPM


John Plummer, CPM



John Plummer is an Idaho native with diverse experience in construction management, sales, business management and the military. John is a Certified Professional Mediator that has been successfully practicing conflict resolution for many years. He earned his Bachelor of Applied Sciences with a Minor in Communication along with a certification in Conflict Resolution from Boise State University. John is a lead mediator with Idaho’s Fourth District Court, facilitating small claims, DE novo, magistrate, eviction, child custody, neighborhood disputes, restorative justice and many other types of mediation. His broad range of experience and continuing education in neuroscience informs his refined and very successful mediation style. Currently John is serving on the board of directors for the Idaho Mediation Association.

Alex McNish, CPM


Alex has been a member of the Treasure Valley Community since 1971, raised two children and worked in the non-profit sector for over 20 years, including 3 years as 
IMA’s administrator starting in 2007. Since 2012, Alex has enjoyed working for Jannus, Inc., a diverse health and human services non-profit organization as a coordinator for the Retired and Senior Volunteer Program (RSVP) and Foster Grandparent Program (FGP). 

Jeanne Jackson-Heim, MBA, CPM


Jeanne Jackson-Heim is a Certified Litigation and Real Estate Paralegal with the firm of Brian Webb Legal and maintains a private mediation practice.  Jeanne holds a Bachelor of Science degree in Education from the University of Wisconsin-Whitewater and a Master of Business Administration degree from Boise State University.  She also completed a Graduate Certificate in Conflict Management at Boise State and is a Certified Professional Mediator.  Jeanne is a Past President and Member Emeritus of the Association of Real Estate License Law Officials, as well as a member of the Dispute Resolution Section of the Idaho State Bar and the Dean's Council for the BSU School of Public Service.  She volunteers as a mediator for the Ada County Court system and is an adjunct professor for Boise State University and the College of Southern Idaho.

                             Laural Hildebrand, CPM

Kristie Browning, MPA, CPM

 Kristie is a Certified Professional Mediator, earned a Masters of Public Administration in 1997 and her thesis concerned Civil Mediation in Idaho.  She has been mediating since 1992 and as of the end of 2014, has mediated over 2,800 cases.  Kristie has also served as a Parenting Coordinator on dozens of cases, taught Court parent education classes beginning in 1990, served on the Supreme Court Child Protection Committee for five years, co-facilitated groups for high conflict parents, and has been a trainer on various topics including mediation, child development, domestic violence, dynamics of alienation, issues of separation and divorce, and conflict resolution.

Merlyn Clark, CPM

Merlyn W. Clark is a senior partner in the Boise office of Hawley Troxell Ennis & Hawley LLP.  His legal practice focuses on complex civil litigation and alternative dispute resolution, including mediation and arbitration.  He has mediated more than 800 civil disputes and is included on the rosters of approved mediators of the U.S. District Court, District of Idaho and all state courts of Idaho.  He has been an IMA Certified Professional Mediator since 1995.  Merlyn is a Fellow of the American College of Civil Trial Mediators, a member of the National Academy of Distinguished Neutrals, and listed on the National Rosters of Commercial and Employment Arbitrators and Mediators of the American Arbitration Association.  He has served as Adjunct Professor of Negotiation and Settlement Advocacy at the Strauss Institute for Dispute Resolution, Pepperdine University School of Law, as Adjunct Instructor at the University of Idaho, College of Law on Negotiation Skills and Mediation Advocacy Skills, and as Adjunct Professor of Negotiation and ADR at the University of Idaho College of Law, Boise Campus, Spring Semester 2015.

Ann S. Dusseau, CPM

Ann is a Licensed Counselor and a Certified Professional Mediator.  She serves as a volunteer mediator in the 4th District court, co-teaches a nonviolent communications workshop at Boise State, and facilitates the Alternative to Violence Program at the Idaho State Corrections Institution.  Ann has been serving on the Training and Education Committee for IMA for the past several years.  She also serves on the Board of Friends Peace Teams, a nonprofit, international organization with peacemaking activities in Africa, Asia and South America.  Ann regularly travels to teach mediation and participate in other peace-oriented programs in some of these countries.



P.O. Box 2504, Boise, ID 83701

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